Privacy Policy
Privacy Policy
Last Updated: 16 June 2026
1. Introduction
PIA sited as www.itspia.com (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal data responsibly.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit www.itspia.com, purchase our products or services, participate in our programmes, or otherwise interact with us.
By using our Website or services, you agree to the practices described in this Privacy Policy.
2. Personal Information We Collect
2.1 Information You Provide
We may collect information that you voluntarily provide, including:
- Name
- Email address
- Telephone number
- Postal address
- Billing information
- Account details
- Course enrolment information
- Survey responses
- Communications with us
- Community participation information
2.2 Automatically Collected Information
When you use our Website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages viewed
- Referral sources
- Website usage information
- Cookie and tracking data
3. How We Use Your Information
We may use your personal information to:
- Provide products, services, programmes, memberships, and training
- Process purchases and payments
- Deliver course materials and digital content
- Respond to enquiries and customer support requests
- Personalise your experience
- Improve our Website, products, and services
- Analyse usage trends and performance
- Send administrative communications
- Send marketing communications where permitted
- Protect against fraud, abuse, or unlawful activity
- Comply with legal and regulatory obligations
4. Legal Basis for Processing
Where UK GDPR applies, we process personal data on one or more of the following legal bases:
- Performance of a contract
- Legitimate business interests
- Compliance with legal obligations
- Your consent where required
5. Marketing Communications
We may send you emails relating to our products, services, events, programmes, and updates.
You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
6. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties who help us operate our business, including:
- Website hosting providers
- Payment processors
- Email marketing platforms
- Webinar and training platforms
- Customer support providers
- Analytics providers
- Professional advisers
- Regulatory or governmental authorities where required
These providers are only permitted to process your information for authorised business purposes.
7. AI Tools and Technology
Some of our services may use artificial intelligence technologies to generate content, recommendations, exercises, templates, summaries, or educational materials.
Where personal information is processed through third-party AI tools, we take reasonable steps to use reputable providers and protect your information appropriately.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide services
- Fulfil contractual obligations
- Meet legal, accounting, or regulatory requirements
- Resolve disputes
- Enforce our agreements
9. International Data Transfers
Your information may be processed in countries outside the United Kingdom.
Where personal data is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place.
10. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Object to processing
- Withdraw consent where applicable
- Request portability of your information
To exercise any of these rights, please contact us at hello@itspia.com.
11. Security
We implement reasonable technical and organisational measures designed to protect personal information from unauthorised access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
12. Children’s Privacy
Our Website, products, and services are intended for individuals aged 18 and over.
We do not knowingly collect personal information from individuals under 18 years of age.
13. Complaints
If you are dissatisfied with how we handle your personal information, please contact us first so that we can attempt to resolve your concerns.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
14. Changes to this Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page and become effective upon publication.
15. Contact Us
For any questions regarding this Privacy Policy or your personal information, please contact: zeynepgozubuyuk@gmail.com
